For Alumni/Fan Subscriptions:

1. Our yearly quarters: Jan-Mar, Apr-Jun, Jul-Sept, Oct-Dec

2. All orders placed by the 4th day of the 2nd month in each quarter (with Jan-Mar starting the 1st qtr of the year) will be received by the end of the 3rd week of the 2nd month in the qtr. All orders placed after the 4th day of the 2nd month in each quarter will be received by the 3rd week of the 2nd month in the following qtr. (Ex. If you are in the 1st qtr of the year (Jan-Mar), orders placed by 2/4 or before will be received by the end of the 3rd week in Feb. Orders placed on 2/5 or after will be received by the 3rd week in May - 2nd month of the following qtr).

3. Shipments take place in Feb, May, Aug, and Nov.

4. Most shipments are shipped around the 3rd week of the 2nd month but may vary.

For Student Subscriptions:

1. Shipment schedule (by the end of each month):Aug: Welcome BoxNov: Finals BoxFeb: Valentine's Box (by Valentine's)Apr: Finals Box

2. Orders placed by the 5th day of the month will ship by the end of the month. Any orders after this day may ship in the following month.

ALL individual Box orders must be placed by the 5th of every month will ship by the 30th of that month. Any orders after this day ships by 3rd week of the following month.

No. We pick different items in each box throughout the year to keep the surprise special and fun. It’s like getting a box full of surprises. But from time to time we may take a quick survey asking our customers what additional items they would like to see in future boxes!

We ship most orders via UPS and USPS.

1. Log into your account by going to this link (copy and paste in browser): https://www.subbly.co/account/auth/login?store_id=5358

2. Click on the Manage link under the subscription you would like to update.

3. Click the Edit button in the Shipping Address section. From there you can update your shipping information.